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My daughter was removed from our current group plan because the state wanted to check her eligibility for CHIP. It took several weeks for this process and in the end, she was found ineligible due to our income being over the limit. Now she cannot be re-added to the plan because according to the website, she does not qualify for a special enrollment period. I tried calling, but all the guys just follow a script. It's frustrating and absolutely useless customer service. Should I appeal or am I sol?