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Which side's fault for my regular preventive exam can not be covered?
I went into a local clinic on May 4th for my regular physical/preventive exam. During conversation with the doctor, she asked me 3 questions which I can recall that eventually turn out to be diagnoses coded differently so that my insurance company refused to cover. Those questions are: 1) Do you have any changing mole? My answer: Yes. Then I showed it to her, she looked at it and said "That's not even a mole. No worry!" 2) Do you want second kid? My answer: No, because the current one already keeping me busy and tired all the time. Then she said, "Well, then you probably need to check this 'Fatigue' issue by blood draw". 3) Do you have any current problems? My answer: I hurt my foot a couple years ago, and it still bothers once a while. Then she looked and touched and wrote it down in my medical record. Although, the clinic summary showed my visit reason as "encounter preventive health exam", but since all other things wrote as doctor's notes to their coding department, the billing department sent me the full bill eventually. After that, I am involved in these triangle calls among doctor office, financial department and insurance company back and forth. Nobody thinks they did wrong. Then I realized it was my fault to answer her questions.
Thanks for reading my post. If this is not right place, please ignore or maybe tell me where I can reach any help or any suggestion such as "pay and forget it".