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Cover Oregon makes my 2 years old son be without insurance for months :(
I am writing this for my son. We live in Bend OR. Last December 2013, we sent our application to Cover Oregon to apply for our new insurance. At the end of January 2014, we received the enrollment packet from Cover Oregon that we should apply private insurance for all our family. Then we chose lifewise and submit through their website. Two week later, when I called Cover Oregon about our submission. One of Cover Oregon's employees told me they made a mistake and our two years old son supposed to be qualified OHP Healthy kids program with no cost. After that, Cover Oregon notified our insurance company to take our son out of our family plan. BUT since then, our son has never been enrolled in the OHP health kids. Till now, my son has no insurance since February. Recently he has eye problem and also his two years old regular checkup is coming up in May. I called to Cover Oregon several times, they always say they are processing our case but no timeline to give. I think this is wrong not only because I am mother, but as a citizen, Cover Oregon has the power to control our insurance options but let our son be without insurance for months. If anything happened to my son during such "process" time, seriously we would be in helpless and miserable situation.
I wish someone would read my message and knows that what Cover Oregon is doing to people. It is not right, it needs to be corrected soon. We need a timeline, we need this to be solved right now.